AIDAblu: Storm Forces Route Change and Tendering in Kefalonia
Even in Argostoli, the wind was too strong to moor directly at the pier. The crosswinds hit the large surface area of the Sphinx-class ship with immense force. Docking was simply too risky. To ensure the safety of both passengers and the ship, AIDAblu anchored in the bay instead. Guests were brought ashore using the ship's own tender boats. This procedure strictly followed international maritime safety guidelines.
Weather-related changes are considered "force majeure" in the cruise industry. Nevertheless, under German package travel law, passengers are generally entitled to a partial refund of their daily rate. Legally, missing a scheduled port constitutes a travel defect. Those who booked excursions for Zakynthos directly through the cruise line usually receive an automatic refund to their onboard account.
This incident highlights a growing challenge for the industry. Ships are getting taller and present a larger surface area to the wind. At the same time, extreme weather events in the Mediterranean are increasing. Cruise lines must therefore plan with increasing flexibility. This is the only way to guarantee safety on board at all times.